What is a “Management”? According to the Cambridge Dictionary:
So, what is “Operations Management”?
To my own understanding:
The art of managing, handling, planning preset targets, activities to achieve desired goals or activities
It’s actually the art of harmonizing multiple variable factors such as:
1. Financial status
2. Preset management goals
3. Available resources
4. Legal requirements
To achieve a certain set of returns/benefits out from the activities carried out.
For example, in running a successful operations management, the following key activities may be carried out.
- Planning
- Requirement understanding
- Observations/Monitoring – take note of all the critical dates milestone – recruitment, licence applications, safety permits, recruitment etc
- Management support – we must have this, if not whose going to praise us for the good work done ? He he....
- Marriage of multiple skill sets
- Execute and control
In detail, the following may actually be carried out in having a successful operations management in a given set of activity:
- Evaluating and commenting on systems deployed:
- In many circumstances, this is one of the most important part that need to be observed in any operations. With a good understanding and grasp of this process you will have the following benefits:
- knowing your strength
- knowing your weaknesses
- knowing whether the system can deliver the needed "support"
- will help you to plan better in how best to merge the skills of the machine with the skills of the human
- In many circumstances, in the hurry of starting an operation, top management tend to overlook the criticality of spending time and may be more resources in understanding this requirement
2. Recruitment of personnel, with the consideration/assistance of:
- Budget setting
- Networking
- Planning
- Talent ID
3. Planning and setting of operational requirements:
- reporting structures
- creation of procedures
- Effective control of operations operational cost
- Creation of a clear budgetary function
- Manpower requirement analysis
- Resources requirement analysis
- System analysis
- Providing clear understanding to top management on actual operational achievement and issue
- Gathering the necessary mandate on operational needs etc
- Creation and formulation of strategic planning
In summary, the key point in having a successful operations management are as follows:
- Clear understanding of the needs and requirement
- Clear understanding of relevant risk factors
- Clear understanding of the difference in between “Being Effective” and “Being Efficient”
In the real world, many books had been written covering many of the areas/topics mentioned above.
Where are the books ? Here’s the link to few online bookstores:
Happy thinking and happy reading.
Cheers.....